Terms of Service
Terms of Service for Caselle
Last Updated: [26/11/2024]
Welcome to Caselle.co! These Terms of Service ("Terms") govern your use of our website, caselle.co, and all products and services provided by Caselle ("we," "our," or "us"). By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By using our website, you agree to be bound by these Terms, including our Privacy Policy, which is incorporated by reference. We reserve the right to update or modify these Terms at any time, and you should review this page periodically for changes. Continued use of the website after such changes constitutes your acceptance of the updated Terms.
2. Account Registration
In order to make purchases or use certain features on our website, you may be required to create an account. You agree to provide accurate and up-to-date information during the registration process and to maintain the confidentiality of your account credentials. You are responsible for all activity that occurs under your account.
3. Product Information and Pricing
We strive to provide accurate descriptions and pricing for all products on our website. However, we cannot guarantee that all product descriptions or pricing will be free from errors. In the event of an error, we reserve the right to cancel any orders placed for incorrectly priced products or products with incorrect descriptions. We will notify you of such cancellations and issue a refund if necessary.
4. Order Acceptance and Shipping
Once you place an order on our website, we will send you an email confirming receipt of your order. This does not constitute an acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, issues with payment, or any other concerns.
Shipping times and fees are calculated at checkout and are subject to change. We are not responsible for any delays or damages caused by third-party carriers.
5. Payment and Billing Information
You agree to provide accurate and complete payment information when making a purchase. We use secure third-party payment processors to handle all transactions. By providing your payment details, you authorize us to charge the total order amount, including any applicable taxes and shipping fees.
If there is any issue with your payment, we may contact you to resolve the issue before proceeding with your order.
6. Returns and Refunds
We does not offer a return policy. However, if the product you receive have defects and you are not completely satisfied with your purchase, you may return the product for a full refund or exchange within 7 days of receipt, provided the product is in its original condition and packaging. Certain products may be non-returnable due to hygiene reasons or other exceptions, which will be clearly noted on the product page.
To initiate a return, please contact our customer service team at [caselle118@gmail.com / +6011-3189-9118 ].
7. Intellectual Property
All content on our website, including text, images, logos, designs, and product descriptions, is the property of Caselle and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without our express written consent.
8. User Conduct
By using caselle.co, you agree to comply with all applicable laws and not to engage in any conduct that:
- Violates any laws or regulations
- Infringes on any intellectual property rights
- Interferes with the operation of our website or services
- Harms or disrupts the experience of other users
We reserve the right to suspend or terminate your account if you engage in any prohibited conduct.
9. Disclaimers and Limitations of Liability
We provide our website and services on an "as-is" and "as-available" basis. We do not make any warranties, express or implied, regarding the accuracy, reliability, or completeness of the website or products. To the fullest extent permitted by law, Caselle will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Selangor/Malaysia]. Any disputes arising out of or in connection with these Terms will be resolved through binding arbitration in [Selangor/Malaysia], unless otherwise agreed upon by both parties.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of law, the remaining provisions will continue in full force and effect.
12. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Caselle
Email: caselle118@gmail.com
Phone: +6011-3189-9118
Website: caselle.co